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Shipping and Returns
What are my payment choices?
  During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.
When will my order ship and what are my shipping charges?
  Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.
What is the return policy?
  Refund/Return Policy:


Product(s) may be returned for exchange or refund within 7 calendar days from date of delivery of the product. If a product is not returned within 7 calendar days from date of delivery, OmniSite, in its sole discretion, may offer an exchange or store credit only.  The original Sales Confirmation or sales receipt must accompany all returns.  To return product(s), you must first contact the OmniSite Sales Department at sales@omnisite.com or 317-497-5674.

Returned products must be in New, Unaltered and Unused Condition. “New, Unaltered and Unused Condition” is defined as:

   -no signs of wear or damage in any way;

   -returned to OmniSite within 7 calendar days from date of delivery of the product; and

   -not a special order or a custom order.

If a product is received damaged or is incorrectly shipped by OmniSite, please contact the OmniSite Sales Department immediately.

If a product is received defective, please contact the OmniSite Sales Department immediately.  

Refunds are contingent upon inspection of product(s) once received by OmniSite.  Refunds will be issued via the same payment method used.  If returning an undamaged product for refund, a 25% restocking fee assessed on the purchase price of product(s) will be charged to Customer.  Customer is responsible for all shipping costs to return product(s), unless product is defective or incorrectly shipped by OmniSite.